SHIPPING CURRENTLY INCLUDED WITH ALL ORDERS. PRICES IN EUROS ARE SHOWN AS EX-VAT.

International Shipping – Useful Information

Stack Audio frequently ships globally direct to customers. This page provides general guidance on duties.

Disclaimer

Customs duties, rates and shipping information change frequently. You should always check your country’s customs website for information on importing items for personal use. Whilst we try to keep the data as accurate as possible Stack Audio cannot be held responsible for any incorrect information on this page.


Orders from United States of America

Average dispatch time 1-2 working days

Average delivery time 2-4 working days

Stack Audio does not charge sales tax to customers in the USA. If you are viewing Stack Audio from outside the UK with a non-UK IP address prices shown will be without Sales Tax (VAT).

You won’t have to pay sales tax/VAT on import, but customs duties may be applied.


Orders from within the European union  

Average dispatch time 1-2 working days

Average delivery time 2-3 working days

If you are viewing Stack Audio from outside the UK with a non-UK IP address prices shown will be without Sales Tax (VAT). VAT is charged by DHL and will be charged at your local VAT rate.

Because all our products are made here in the UK you should not be charged an import tax based upon the EU-UK TRADE AND COOPERATION AGREEMENT

You will likely be charged an EU Disbursement fee. They range from 10 euro to 15 euro depending upon country or 2-2.5% of the overall sale price if higher. Specific country related information can be found here: Click here


Orders from the rest of the World

With orders from other countries outside the EU and USA please refer to your countries customs websites for information regarding importing items for personal use and local customs duties.

There are also on-line calculators available to give an idea of export taxes, for example: https://www.simplyduty.com/

You will need to use the HS code applicable to the items:

SERENE parts: 85229000

LINK II/VOLT:   84714900

What is a HS CODE?  The Harmonized System is a standardized numerical method of classifying traded products. It is used by customs authorities around the world to identify products when assessing duties and taxes and for gathering statistics.

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